Privacy Policy
Your privacy is important to us. This policy explains how Salvio collects, uses, and protects your information.
Last updated: March 5, 2026
At Salvio, we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, and share information when you use our salon management platform available at https://salvio.in. By using Salvio, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and salon business details. This information is necessary to provide our services and personalize your experience.
Business Data
We store the data you enter into Salvio, including employee records, service listings, client details, billing records, commission configurations, and expense entries. This data belongs to you and is used solely to power the features you use.
Usage Data
We automatically collect information about how you interact with Salvio, including pages visited, features used, device type, browser, IP address, and referring URLs. This helps us improve our product and troubleshoot issues.
Cookies & Local Storage
We use essential cookies and local storage for authentication, session management, and remembering your preferences. We do not use third-party advertising cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Salvio platform
- Process your transactions and send related notifications
- Send you important updates about your account and our services
- Respond to your support requests and inquiries
- Analyze usage patterns to improve our product experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
3. Data Storage & Security
Where We Store Data
Your data is stored on secure cloud servers. We use industry-standard infrastructure providers with data centers that maintain rigorous physical and digital security standards.
How We Protect Data
We implement multiple layers of security including encryption in transit (TLS/SSL), encryption at rest, secure authentication protocols, role-based access controls, and regular security audits. We follow industry best practices to protect your data from unauthorized access, alteration, or destruction.
Data Backups
We perform automatic daily backups of all data to ensure business continuity. Backups are encrypted and stored in geographically separate locations.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., email delivery, analytics, payment processing). These providers are bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
- With Your Consent: When you explicitly authorize us to share specific information.
5. Your Rights & Choices
Access & Correction
You can access and update your personal information at any time through your Salvio dashboard. If you need assistance, contact our support team.
Data Export
You have the right to request a copy of your data in a portable format. Contact us to initiate a data export request.
Account Deletion
You may request deletion of your account and associated data at any time. We will process your request within 30 days, subject to any legal retention requirements.
Communication Preferences
You can opt out of non-essential communications at any time. Transactional emails related to your account and service will still be sent as necessary.
6. Children's Privacy
Salvio is designed for business use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of Salvio after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@salvio.in. We are committed to resolving any issues promptly and transparently.
This privacy policy is effective as of March 5, 2026 and applies to all users of the Salvio platform. If you have any questions about this policy, please contact us at support@salvio.in.